Professional +Local Rug Cleaning

The Complete Guide to Why When How You Should Have Our Experts Clean Your Rugs

Why
What
How
When

Two important questions

You need to have your rug(s) cleaned by a professional, ideally a local person who will not travel a lot to get to your address & who really knows what they are doing.

Ask yourself first: are there any stains on the rug, is this something urgent?

Or is this a service which can be carried out in the upcoming days or weeks?

If the answer is YES, then call us. The longer any stain stays on any fabric, the more damage it will do.

If the answer is NO, then think about the sentimental and financial value of the rug:

  • if it is not expensive: recycle it and buy a new one;
  • if it is worth keeping: call us and try to book more items than just the rug (go give you the best possible value);
  • if the rug is expensive and/or it has sentimental value (such as a heirloom rug): call us to professionally treat, clean and further protect and extend its lifespan.

The answers to these questions will determine the availability of our professional rug cleaning service, the price and the scheduling involved behind the scenes.

Which types of rugs do we clean?

There are only two types of fibres which can make a rug: natural and synthetic. We know how to give a professional clean to both of them.

Natural fibres which we are fond of cleaning include: wool (because it is durable, great looking when dyed and it is fairly easy to clean), silk (both the dry clean and the washable variant) and cotton (which gives you great value and it has a long lifespan).

We are also versatile in cleaning synthetic fibres as these are straightforward and can withstand a deep steam cleaning with water at up to 120 degrees Celsius.

At least 3 methods to clean your rugs

A truly professional rug cleaner will have at least three cleaning methods in their arsenal: dry, water (wet / shampoo) and hot water (deep steam). There are other methdods such as foam cleaning or bonnet clean which are used as alternatives.

Our rug cleaners will usually employ the most effective method (deep steam) on cotton and synthetic fibres.

On the other fibres, we will use either the wet clean (particularly on wool, viscose / rayon, silk) or the dry cleaning method.

Before starting the job, our technician will inspect, pre-test, measure pH and decide which method is best to be used on your rugs, this is all included in the new service you get from us.

How often should you have your rugs professionally cleaned?

Rugs should be professionally cleaned by our team members as often as needed, ideally at least twice a year.

If you wish to get a more accurate idea, you have to consider the amount of daily foot traffic on the rug, its fabric type and whether or not the rug has a fibre protection layer on it.

Have the rug hoovered at least twice a week. This will extend its lifespan and will get rid of most of the dirt.

Very important, we always fully disinfect the rugs, getting rid of 99.99% of the bacterias and allergens from its fibres.

Hire our local rug cleaners

We have a team of expert carpet cleaners who are local to your area & are available on short notice. They have a wealth of experience and can clean any type of fabric out there. If your home or business is in London or Essex, give us a call and we will send a professional straight over.
CALL TO BOOK

Hire a local rug cleaner

We have a team of expert carpet cleaners who are local to your area & are available on short notice. They have a wealth of experience and can clean any type of fabric out there. If your home or business is in London or Essex, give us a call and we will send a professional straight over.
CALL TO BOOK

Rugs: types and most effectivecleaning methods

Deep Steam Cleaning

Our most effective rug cleaning method. Now made even better through our range of specialist chemicals and equipment. Experienced, thorough, great value.

Water (wet) Cleaning

As recommended by rug manufacturers: our new & improved method of specialist, water extraction cleaning. We deep clean, revive and further protect your rugs.

Dry Cleaning

Provided by our local, rug cleaning experts: we know how to carefully dry clean natural fibres. We revive rugs to their best possible condition.
rug cleaning
New!

Improved rug cleaning methods

Oriental, Persian & Wool Rugs

Provided only by our rug cleaners who moved to the experienced, senior level. No colour bleeding, no shrinkage, fibre refresh and protect. Woolsafe, unique, just like your rug.

Cotton and Synthetic Rugs

Driven by our experience in cleaning white, Haitian cotton rugs and upholstery. Done with a 35+ industry trade range of chemicals. No wicking and no shrinking.

Jute, Sisal, Seagrass Rugs

We can dry clean over 10+ types of natural fibres using specialist chemicals. These are made exclusively for trade bodies. So if you are looking for a rug cleaner near me who really knows what they're doing, you'll know how to find us.
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Download Brochures

Company Brochure
2020 Brochute

A local, specialist rug cleaning service

At Diamond, we understood from an early stage that a local, specialist rug cleaning service — one which is reasonably priced — is what clients in London and Essex are truly looking for.

This translates to our business having teams living and working near the clients’ addresses every day so that the travel time between jobs is down to a minimum, while also cutting down on fuel costs and CO2 emissions, too.

Moreover, having the same technicians work in the same field (rug cleaning, in this instance) for several years gives them and our company the edge over new, unexperienced cleaners who may do a halfway job dealing with your rugs.

As a result, because we have teams of specialist cleaners who live near your postcode in London or Essex and because such teams have spent years focusing and working exclusively in the rug cleaning business, we are able to provide you with a service which is:

  1. at a reasonably fair price;
  2. of exceptional quality of work, and
  3. extends the lifespan of your rugs (giving you greater value for your money).

Have a read below to find out more about our rug cleaning service and why you should choose us when looking for a local, specialist fabric cleaner.

Unsure of how your rug(s) should be cleaned?
You don't have to worry about rug types, fibres, fabrics and cleaning methods: that is our job.

Simply tap here to send us photos of the rug(s) which need a thorough clean: we will inspect and advise you free of charge.
Unsure of how your rug(s) should be cleaned?
You don't have to worry about rug types, fibres, fabrics and cleaning methods: that is our job.

Simply tap here to send us photos of the rug(s) which need a thorough clean: we will inspect and advise you free of charge.
rug cleaning
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types of rugs we can clean

New & Improved Rug Cleaning Methods

Experts in cleaning all types of rugs

From wool, cotton and synthetic to dry clean only, our local rug cleaners are versatile and experienced in cleaning all type of fibres woven into your rugs.

What’s best is that we also know how to revive and extend their lifespan, too, helping you get the best value for your money.

an Oriental rug (small)

Watch how we clean rugs!

In this video, our local expert cleaner, is treating & reviving an Oriental rug made of wool.

4 Useful tips to consider before booking our rug cleaners

To qualify for this trade, our rug cleaning technician must have at least three years experience. They must also be based in the London and Essex areas where we operate.

This means that you will get a truly professional to work and clean your rugs, and this will be reasonably priced.

See below for handy tips to consider before deciding to book a rug cleaning service.

Who's the owner of the rug?
If the rug that needs cleaning belongs to someone else (i.e., your landlord, your friend or the building management company), you will need a true professional to take care of it.
Is it worth investing in, keeping & profesionally cleaning the rug(s)?
Yes, it is worth investing in rugs especially if they are hand made, home made / dyed, antique and/or Oriental.

Unlike carpets (which are fitted to the floor), rugs are portable (you can have them taken to your new home). They have a long lifespan, too: invest in a proper rug and it will last a lifetime if cleaned regularly by a professional.
Before calling us: straightforward decisions
To help you decide whether or not it is worth having your rug(s) cleaned by our professionals, decide:

  • if the rug has sentimental value, financial value or both,

  • if the rug is not expensive: recycle it and buy a new one - or book us to clean more than just one rug -- you will get the best value the more items you book;

  • if the rug is expensive: call us and buy our fabric protection service as well;

  • if it is a family heirloom: book us regularly to preserve the rug's condition and to extend its lifespan.

There are no risks with our rug cleaning service
If we do not feel confident about the best way to clean your rug(s), we will turn down the job without charging you anything for it.

Advice on removing stains, fast drying rugs & fabric protectors

Fresh, liquid stains on rugs: put table salt as soon as possible so that most of the the stain transfers from the rug into the salt.
High-density stains: carefully remove as much as possible with a blunt or plastic knife and call us.
Furniture dye stains are often impossible to remove: ask us how to prevent or tackle such stains.
Do not use all-purpose stain removers on your rugs: they may permanently damage its fibres.
If you don't know what to do about stains on your rugs, hire us and we will take care of it: do not risk it only to save a couple of pounds.
Rugs are only cleaned at our customers' address: we do not collect, clean, store and deliver.
The size of any rug carries little weight when determining the cleaning price: we charge based on its fabric type and condition.
If the rug is expensive (hand made, antique, Oriental, home dyed etc.) have it insured, especially if it carries sentimental value.
Most rugs (natural fibres ones, in particular) are best to be left to dry naturally to prevent moulding or foul water odours.
Fast drying (done with turbo dryers or air movers) -- if done by an amateur -- will risk damaging the fibres of your rugs.
We use turbo dryers (air movers) on rugs if and when it's needed.
Our extensive range of specialist cleaning chemicals is suitable for all types of rugs
Any one of our rug cleaning technicians has at least five years experience in this business
We can further extend the lifespan of your rug(s) by using a fabric protector
We research, buy, experiment, test and use rug cleaning products from the UK, US, Japan, Australia & New Zealand and Canada.
Some natural fibres rugs (such as coir mats) are best to be recycled rather than cleaned
If the rug(s) are inexpensive and have no sentimental value, it will be cheaper to recycle them & buy new rather than to have them cleaned
Protect expensive rugs with a fabric protector: it will give you exceptional longterm value
Keep your valued, coloured rugs away from long exposure to sunlight to prevent fading
Always recycle unneeded rugs: do your bit for the environment, just like we do

6 Reasons to choose our rug cleaning service

This is where we give you time-tested reasons to choose our rug cleaning service: we have six of them plus four simple, useful tips.

Local = environment friendly

Our rug cleaning experts live close to your address: we cover London and the Essex district. Travel costs and emissions are reduced to a minimum.

Always in the know

We invest a lot into buying and testing new chemicals (from the UK and from abroad): no new cleaning products make waves on the market without us knowing about it.

Experienced

To qualify for this job, our rug cleaners must have at least three years of experience.

Versatile

We've literally cleaned all types of rugs & fabrics out there.

Fully insured

Our own rug cleaning technicians carry both business and individual insurance.

No risk to rugs, children, pets or the environment

If we do not know how to clean your rug(s), we will not do it, and we have never damaged any rugs.

Also, all our chemicals are children, pet and environment friendly.

One of our rug cleanear (Val) with van

We run 3 simple checks on your rug to guarantee work quality

More than 60-70% of the rugs we’ve cleaned never had a label on them, and we are not in the guesswork business. That’s why all our technicians can properly identify the fibre of any given rug, thus being able to choose the best chemicals, cleaning methods and equipment to use on every service they provide.

Label & Fibre Type Check

Rugs come in a wide variety of fabric type, colours
and sizes, each with their own cleaning instructions. The rule of the
thumb is that in order to properly clean them, the first step is to carefully
follow the instructions printed on the label by the manufacturer.

If the label is missing or if the rug was
hand made, it is the knowledge and experience of our technician that will make all the difference in giving you a truly professional cleaning service.

Home or Machine Made

Our rug cleaning experts are familiar with all the types of rugs out there, split into two categories: homemade or department store (machine made).

Department store rugs are first subject to a colour bleeding /

fastness test which will determine the right pH, chemicals, equipment and methods to be used on the rug(s).

Homemade rugs (including antique, sentimental value and unique rugs)

will be treated in a similar manner albeit by a senior level technician with at least five years of experience: this ensures zero damage to the fibres of the rug during the cleaning process.

The right product for the right rug

Once we've identified the types of fibres woven into the rug, we will continue to the next step which involves measuring pH and deciding which chemicals and equipment are to be used in the deep cleaning process.

Our extensive range of over 40 cleaning products made exclusively for the rug cleaning industry will guarantee the best possible outcome in terms of the looks and cleanliness of your items.
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Commercial clients from all over the UK

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